Coronavirus – visitor information
Visitor information from Monday 12 April
The park is open to membership pass holders only. Memberships will be checked at the ticket booth on arrival at the park.
The current opening hours of our facilities are:
The park grounds and toilets are open daily from 9am to 4.30pm.
Gift Shop open daily – 10.30am to 4pm
Stableyard Cafe open daily 10.30am to 3.30pm
The Hall and Rural Life Museum – closed
When entering the park please check-in on one of the NHS QR posters located outside the giftshop, on barriers before entering the stableyard, by the children’s playground and next to the toilets.
Who is the park open to?
The park is open to membership pass holders only. Memberships will be checked at the ticket booth on arrival at the park.
What facilities are open?
- The park grounds including deer park and walled garden
- Gift shop
- Stableyard Cafe
- Toilets
- Children’s playground. Please read the safety measures for the children’s playground which can be downloaded here or guidelines can be read on arrival at the entrance of the playground.
- Golf Course and pro shop
I’m planning a visit, is there anything else I should know?
Yes! To help keep visitors and staff safe we are limiting access to 500 cars at this time. If this capacity is reached then unfortunately further visitors will not be allowed access and will be asked to return at another time. If you would like to check whether there is space before you make a journey you can call us on 01724 720588.
When you arrive at the park you will be asked to read out your membership number to our staff member in the ticket booth where they can verify you are a member.
To protect visitors and staff, a variety of social distancing measures have been introduced, including asking you to follow one way systems, hand sanitising stations and asking you to check-in on the NHS track and trace app. Please follow the signage on display.
What has happened to my membership?
All customers who had an active membership on Monday 4 January will automatically have added days for the duration of government restriction.
Can I renew my membership?
Yes – memberships are available to be purchased online
I have lost my membership card, can I get a new one?
Replacement cards can be issued costing £5 + £1 postage. You will be issued with a new membership number and your lost card will be cancelled. For a replacement card contact our team on 01724 720588.
Can I gain entry I have a Max card?
Yes – the park is open to Max Card holders. The card the child belongs to must be present.
What are the next stages of reopening?
Step 1b – 29 March
- Park open to all pass holders
- Golf course open
- Car parking capacity 400
Step 2 – 12 April
- Park open to all pass holders
- Gift Shop open
- Stableyard café open for takeaway
- Campsite open for self contained caravans and motor homes only
- Car park capacity 500
Step 3 – 17 May
- Park open to all pass holders
- Hall and Rural Life Museum open
- Golf Clubhouse open
- Caravan and camping open including facilities
Step 4 – 21 June
- Park open to day visitors and all pass holders
How can I keep up to date with news from the park?
You can follow the updates on this page, sign up to our ‘Normanby News’ e-newsletter, or visit our Facebook, Twitter and Instagram
Thank you for your co-operation!
