Coronavirus – Visitor notice
Opening Information – updated 1 September 2020
The park is still open to members only, with a 300 car limit in place. Membership records will be used as part of the government track and trace requirements.
The Grounds are open every day from 9am to 4.30pm.
The Hall – 11am- 4pm daily (until Sunday 4 0ctober) 11am – 4pm Friday to Sunday during the winter season (from Sunday 4 October) In the Hall visitors will find a wonderful exhibition, new for 2020. It’s called ‘The International Country House’ and explores the global influences on the Hall through some really stunning contemporary artworks. Not many people managed to experience this before the temporary closure so we hope you will take the opportunity to see this (and take your picture next to the sphinx sofa!)
The Stableyard Café – open every day 10.30am to 3.30pm and will offer a takeout service, with a reduced menu. Contactless card payments are only accepted.
Rural Life Museum – closed for winter from Sunday 27 September
Safety Measures – To protect our visitors and staff, a variety of social distancing measures have been introduced, including face coverings to be worn in the Stableyard Cafe, Hall and Rural Life Museum, payments by card are only accepted onsite, one way systems, hand sanitising stations and track and trace. Please follow the signage on display.
The main playground is open. Please read the safety measures for the children’s playground which can be downloaded here or guidelines can be read on arrival at the entrance of the playground.
The campsite is open to self contained caravans and campervans. Now shower or toilet facilities available.
Gift shop and splash pad are closed.
Who is the park open to?
The park is currently open to members only. This is to ensure we can keep our visitors and team safe.
What facilities are open?
- The grounds and public toilets are open from 9am to 4.30pm
- The Hall open daily from 11am to 4pm (Summer season until Sunday 4 October) open Friday to Sunday 11am to 4pm (winter season from Sunday 4 October)
- The Rural Life Museum – closed for the winter from Sunday 27 September
- The Stableyard Café is open every day and will offer a takeout service, with a reduced menu, from 10.30am to 3.30pm.
- The campsite is open to self contained caravans and campervans. Now shower or toilet facilities available.
- The main playground is now open. Please read the safety measures for the children’s playground which can be downloaded here or guidelines can be read on arrival at the entrance of the playground
I’m planning a visit, is there anything else I should know?
Yes! To help keep visitors and staff safe we are limiting access to 300 cars at this time. If this capacity is reached then unfortunately further visitors will not be allowed access and will be asked to return at another time. If you would like to check whether there is space before you make a journey you can call us on 01724 720588.
When you arrive at the park you will be asked to read out your membership number to our staff member in the ticket booth where they can verify you are a member.
When inside the grounds, please follow the signage, adhere to the social distancing measures and one way systems are in place.
The site is currently only taking payment by contactless card transactions.
What has happened to my membership?
Customers who had an active membership on 23 March (the date we closed temporarily) have had 70 days added on to make up for the lost time.
I’d like to buy or renew my membership, can I do this?
Yes – you will be able to buy or renew your membership online. Due to ensuring the safety of visitors and our team, memberships are currently only available to be purchased online. You are able to access the park upon showing your purchased email confirmation and staff confirming your details on arrival. The gift shop is currently closed.
I have lost my membership card, can I get a new one?
Replacement cards can be issued costing £5 + £1 postage. You will be issued with a new membership number and your lost card will be cancelled. For a replacement card contact our team on 01724 720588.
Can I gain entry I have a Max card?
Yes – the park is open to Max Card holders. The card the child belongs to must be present.
Can I gain entry I have booked for GoApe?
GoApe customers can gain entry to the park including non members. Car parking charges apply.
How can I keep up to date with news from the park?
You can follow the updates on this page, sign up to our ‘Normanby News’ e-newsletter, or visit our Facebook, Twitter and Instagram. If you use Instagram, don’t forget to use the hashtag #normanbyhall – we love to see your adventures at the park.
Thank you for helping us to reopen safely. We look forward to welcoming you soon.
